Shipping Policy for Lots at Less

At Lots at Less, we are committed to delivering your orders promptly and securely. Our shipping policy outlines the terms and conditions regarding the shipment of products purchased from our platform. Please review the following information to understand our shipping procedures and policies.

1. Order Processing Time

  • Processing Time: Orders are typically processed within 1-3 business days. Processing time may vary depending on product availability and the volume of orders.
  • Business Days: Business days are Monday through Friday, excluding holidays.

2. Shipping Methods and Delivery Times

  • Standard Shipping: Delivery typically takes 5-7 business days from the date of shipment.
  • Expedited Shipping: Delivery typically takes 2-3 business days from the date of shipment.
  • Overnight Shipping: Delivery typically takes 1 business day from the date of shipment.
  • International Shipping: Delivery times vary by destination and shipping method chosen. International shipments may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.

3. Shipping Rates

  • Domestic Shipping: Shipping rates are calculated at checkout based on the weight, dimensions, and destination of the package.
  • International Shipping: International shipping rates are calculated at checkout based on the weight, dimensions, and destination of the package. Additional customs fees, duties, and taxes may apply and are the responsibility of the customer.

4. Order Tracking

  • Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and link to track your package.
  • Tracking Status: You can track the status of your order using the provided tracking number on our website or the carrier's website.

5. Shipping Restrictions

  • PO Boxes: We do not ship to PO Boxes.
  • Restricted Locations: Certain products may have shipping restrictions based on the destination. We will notify you if we are unable to ship to your specified address.

6. Lost or Damaged Packages

  • Lost Packages: If your package is lost during transit, please contact our customer service team. We will investigate the issue and take appropriate action, which may include replacing the lost items or issuing a refund.
  • Damaged Packages: If your package arrives damaged, please contact our customer service team within 7 days of receipt. We may request photos of the damaged items and packaging to assist with the investigation and claims process.

7. Incorrect Address

  • Address Verification: Please ensure that you provide the correct shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
  • Address Changes: If you need to change the shipping address after placing an order, please contact our customer service team as soon as possible. We will do our best to accommodate address changes, but cannot guarantee changes once the order has been processed and shipped.

8. Customs, Duties, and Taxes (International Orders)

  • Customs Fees: International orders may be subject to customs fees, duties, and taxes, which are the responsibility of the customer.
  • Customs Delays: Customs clearance procedures may cause delays beyond our original delivery estimates. Lots at Less is not responsible for delays caused by customs.

9. Order Cancellations

  • Cancellation Requests: If you need to cancel an order, please contact our customer service team as soon as possible. We will do our best to accommodate cancellation requests, but cannot guarantee cancellation once the order has been processed and shipped.

10. Customer Service

  • Contact Us: If you have any questions or concerns regarding our shipping policy, please contact our customer service team at support@lotsatless.com or call us at [+91820010013].

By adhering to this shipping policy, we aim to provide a smooth and satisfactory shopping experience for all our customers. Thank you for choosing Lots at Less.