Refund Policy for Lots at Less

At Lots at Less, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return and refund policy to ensure your shopping experience is hassle-free.

1. Eligibility for Returns

  • Products Eligible for Return: Most products purchased from Lots at Less can be returned within 7 days of delivery.
  • Condition of Returned Products: Returned products must be unused, undamaged, and in their original packaging with all tags attached.

2. Initiation of Return

  • Contact Us: To initiate a return, please contact our customer service team within 7-15 days of receiving your order. You can reach us via email at returns@lotsatless.com or by calling [+91 9820010013].
  • Provide Information: Provide your order number, the reason for the return, and any relevant photographs or documentation.

3. Return Process

  • Return Authorization: Once your return request is approved, you will receive a Return Authorization (RA) number and instructions on how to return the item.
  • Packaging: Please ensure the product is securely packaged to prevent damage during return shipping.
  • Shipping: You are responsible for the return shipping costs unless the return is due to an error on our part or a defective product.

4. Refund Process

  • Processing Time: Refunds are processed within 5-7 business days after we receive the returned product.
  • Original Payment Method: Refunds are issued to the original payment method used for the purchase.
  • Partial Refunds: In some cases, partial refunds may be granted for items that are not in their original condition, damaged, or missing parts.

5. Exclusions

  • Non-Returnable Items: Certain products, such as perishable goods, personalized items, and gift cards, are not eligible for return.
  • Hygiene Products: For hygiene reasons, certain personal care items may only be returned if unopened and in their original packaging.

6. Damaged or Defective Items

  • Replacement or Refund: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a full refund, including any applicable shipping costs.

7. Contact Information

If you have any questions about our Return & Refund Policy or need assistance with a return, please contact our customer service team at:

  • Email: returns@lotsatless.com
  • Phone: +91 9820010013

Policy Updates

Lots at Less reserves the right to update or modify this Return & Refund Policy at any time without prior notice. Please review this policy periodically for changes.

Customer Satisfaction

Your satisfaction is our priority at Lots at Less. We strive to make every shopping experience pleasant and convenient. Thank you for choosing Lots at Less for your shopping needs!